Returns & Exchanges

At Frye, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer easy returns and exchanges on unworn merchandise within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Place the unworn items in their original packaging, including all tags and dust bags, to ensure the product remains protected during transit.

3

Attach the Shipping Label

Print the prepaid shipping label provided via the portal and securely affix it to the outside of your package, covering any previous shipping marks.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; once received and inspected, we will process your refund within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing